When addiction or loss has reorganized your family

Structured, direct therapy for the person holding things together — especially when what you've already tried hasn't worked.

Licensed in MA & VT · Former clinical director, residential addiction treatment · Hospice bereavement background

Telehealth Couples & Family Therapy | North Shore of Massachusetts & Vermont | Private Pay

Start with a free 15-minute call

A short phone conversation — you tell me what's happening, I'll tell you honestly whether I'm the right fit. No forms, no commitment.

If any of this is familiar

Your partner's drinking or use has become the thing you plan your life around.

Someone you love is in recovery — but the family still feels unstable.

A loss has changed how your family works, not just how it feels.

These situations rarely resolve through willpower or one more hard conversation. They're patterns — and patterns can be worked with.

How I work

Structured

We name what we're working on and track whether it's changing. Therapy has a direction, not just a rhythm.

Direct

I say what I see, including the parts that are hard to hear. Clarity is a form of respect.

Systems-focused

The problem is rarely one person. We work with the pattern the whole family is caught in.

Ways we can work together

Couples & Relationship

For couples where addiction, loss, or a major life transition has strained the relationship — when the same cycles keep repeating and you can't find your way back to each other.

Grief & Life Transitions

For individuals navigating a loss — of a person, a relationship, a role, or a version of life they expected to have.

Families & Parents

For parents and families carrying the weight of someone else's struggle — when one person's addiction, crisis, or loss has reorganized the entire family system.

Individual Therapy

For individuals who are functioning but feel the strain — carrying relational stress, life disruption, or the weight of loving someone through something hard.

Portrait of a man with light skin, dark brown hair, facial hair, wearing a light blue collared shirt, smiling lightly, with a blurred blue and gray background.

Maxwell Crystal, LICSW

I spent years directing a residential addiction treatment program and coordinating hospice bereavement care. I've sat with hundreds of families in their hardest weeks — that experience is why this practice looks the way it does: small, structured, and focused on the family around the crisis.

More about me →

  • "Max is a very talented therapist and amazing at his work!"

    -Verified Google Review

  • "I have known Max for a few years professionally and think the world of him. He is kind, mission-driven, and passionate about helping individuals seeking recovery, and is truly non-judgmental, meeting the client exactly where they're at. I am thrilled he opened a practice in Vermont, a state that desperately needs resources and couldn't recommend him more highly."

    —Verified Google Review

  • "Max has always been trustworthy and reliable. Wouldn’t want anyone else in my corner!"

    —Verified Google Review

  • "Max is a true professional. Great communication and expertise. I highly recommend."

    -Verified Google review

  • “Max has a unique ability to be both calm and direct; structured but not rigid. He is skilled at navigating high-stress and high-conflict situations, bringing clarity, steadiness, and warmth. I would recommend him to anyone seeking support.“

    -Verified Psychology Today Endorsement

  • "Max brings both a wealth of clinical experience and a genuine, human warmth to his work. He is organized, direct, and compassionate. Max is particularly skilled at helping complex family families impacted by substance misuse."

    -Verified Psychology Today Endorsement

Common Questions

Do you accept insurance? No. My practice is private pay only. I can provide a superbill upon request for potential out-of-network reimbursement.

How does telehealth work? Sessions are conducted via a secure, HIPAA-compliant video platform accessible from any computer, tablet, or phone — no commute, no waiting room.

How much does couples therapy cost? Couples and family sessions are $200 per 50-minute session. Individual sessions are $175.

Are you accepting new clients? Yes. I keep a small caseload to provide focused, consistent care. Schedule a free 15-minute consultation to check availability and see if we're a good fit.

Where on the North Shore do you work? I work with clients throughout the North Shore including Beverly, Salem, Newburyport, Marblehead, Gloucester, Swampscott, and surrounding areas — all via telehealth.


Practice Details

Telehealth therapy across Massachusetts and Vermont

Private pay — no insurance billing

$175 per 50-minute individual session

$200 per 50-minute couples or family session

Now accepting new clients